Privacy Policy
Last updated: 21 March 2025
Information We Collect
- Personal data: name, email, institution, payment details (if applicable).
- Usage data: interactions with Schoola, device information, cookies.
How We Use Your Data
- To provide and enhance our services.
- For analytics, research, and customer support.
- To comply with legal obligations.
Data Sharing & Security
- Schoola does not sell user data.
- We may share data with trusted partners for operational purposes.
- We implement security measures to protect user information.
Your Rights
- Users may request access, modification, or deletion of their data.
- Opt-out options for communications and data tracking are available.
Compliance
Schoola adheres to global data protection laws, including GDPR and relevant Nigerian data policies.
Refund Policy
Eligibility for Refunds
- Refunds are granted in cases of technical failures or service issues caused by Schoola.
- Requests must be made within 7 days of purchase.
Non-Refundable Cases
- Services already rendered.
- User errors, such as incorrect subscriptions or misuse.
Refund Process
- Users must submit refund requests via support@schoola.app.
- Approved refunds will be processed within 10 business days.
Changes to Policy
- Schoola reserves the right to modify these policies at any time.
For any inquiries, contact us at support@schoola.app.